FONZ riders on electric scooters
Service anywhere in Australia

Keep your FONZ riding like new

Start with FONZ. Whether you're in a metro centre or a regional town, we'll arrange the most practical service option for your location.

  • FONZ Mobile Service Team on scheduled monthly routes
  • Or use any licensed repairer, with FONZ technical support
  • We'll call you to arrange the best option for you
Multi-award-winningAustralian owned since 2010Thousands on Aussie roads
Prefer to talk? Call or text 0451 652 800
How it works

Three steps to a fresh service

Request a service

Fill in the form with your details, your model and where you're located.

We'll find the best option

Our team coordinates the most practical solution for your location: our mobile team or a local licensed repairer.

Ride with confidence

Your FONZ is serviced and you're back on the road, with FONZ support behind you.

Your service schedule

When is my FONZ due?

No hidden servicing programs or complicated dealership requirements. Just straightforward, transparent support.

Optional
1–3 monthsor 500 km, whichever comes first

Mini service

An optional early check-up. If you have one, your first scheduled service is due 12 months or 5,000 km after it.

Ongoing
Every 12 monthsor 5,000 km, whichever comes first

Scheduled service

A full service every 12 months, or sooner if you ride more than 5,000 km. Skipped the mini service? Your first scheduled service is due 12 months or 5,000 km after delivery.

FONZ technician in the workshop
Why service with FONZ

Support that goes beyond the sale

FONZ Mobile Service Team

Our dedicated technicians travel on scheduled monthly routes, supporting customers across metro and regional areas.

Your local licensed repairer

Use any licensed motorcycle or automotive repairer, or one of our recommended partners. We'll work alongside them with technical guidance, documentation and phone support.

Powerpack health checks at FONZ HQ

Find out how your Powerpack is performing with a health check at FONZ HQ in Sydney.

Upgrade when you're ready

Ask for a trade-in or upgrade quote when you request your service.

Good to know

Service questions

How often does my FONZ need a service?

The mini service is optional, at 1–3 months or 500 km, whichever comes first. If you have one, your first scheduled service is due 12 months or 5,000 km after it. If you skip it, your first scheduled service is due 12 months or 5,000 km after delivery. After that, your FONZ needs a service every 12 months or 5,000 km, whichever comes first.

Can I get my FONZ serviced where I live?

Yes, wherever you are in Australia. You can book our FONZ Mobile Service Team, who travel on scheduled monthly routes across metro and regional areas, or use any licensed motorcycle or automotive repairer, including our recommended partners on the map below. Contact us first and we'll coordinate the most practical option for your location.

Can my local mechanic service my FONZ?

Yes, as long as they're a licensed repairer: a qualified tradesperson or workshop licensed by your state authority to carry out vehicle repairs. FONZ can work alongside your repairer, provide technical guidance and documentation, offer phone support during servicing and train local technicians where appropriate.

What's the difference between a mini service and a scheduled service?

A mini service is an optional early check-up at 1–3 months or 500 km, whichever comes first. If you have one, your first scheduled service is due 12 months or 5,000 km after it. A scheduled service is the full service, due every 12 months or 5,000 km, whichever comes first.

My FONZ has a problem. Should I still use this form?

Yes. Describe what's happening in the form and our team will be in touch. For quick answers, our Knowledge Centre has guides on common questions. For anything urgent, call or text 0451 652 800.

Can you check my Powerpack?

Yes. Powerpack health checks are done at FONZ HQ in Sydney. Mention it in your service request and we'll arrange a time.

Can I get an upgrade or trade-in quote when I book?

Absolutely. Let us know in your service request and we'll include a personalised upgrade quote.

How do I reach the team?

Call or text 0451 652 800, Monday to Friday 9am to 5pm and Saturday 9am to 3pm, or email support@fonzmoto.com. You can also read how FONZ support and servicing works.

Is your FONZ due for a service?

Start with FONZ and we'll arrange the best option for your location.

Request a service Call 0451 652 800
Service partners

Find a service partner near you

Prefer a local workshop? Choose one of our recommended service partners below, or any licensed motorcycle or automotive repairer. FONZ can provide technical guidance, documentation and phone support during servicing.

NSW, Mid North Coast Team FONZ

FONZ Mid North Coast

Mobile Service & Test Rides

By appointment
Coffs Harbour, Port Macquarie & NSW Mid North Coast

NSW, Northern Rivers Team FONZ

FONZ Mobile Service

Mobile Test Rides & Mobile Service

By appointment servicing Lismore, Mullumbimby, Byron Bay, Ballina and surrounds on a monthly rotation

NSW, Sydney Team FONZ

FONZ HQ Sydney

Test Rides, Mobile Test Rides & Mobile Service

9am - 5pm Monday - Friday
9am - 3pm Saturday

QLD, Gold Coast Team FONZ

FONZ Mobile Service

Mobile Service, Mobile Test Rides & Home Delivery

By appointment
FONZ Services SE Queensland on a monthly cycle